Senior Video Producer

Redwood Credit Union is seeking a Senior Video Producer. This role is a technical position that owns the design, development, broadcast delivery, and recording of content for the organization. This position is responsible for the various aspects of the production process including scripting, shooting, conceptual format, scheduling, and design. This work entails all internal and external Video Recordings, Video Broadcast, Training Videos, podcast, Member testimonials, collection of assets and B-roll footage. The position works in tandem with the Video Producer, IT, and business partners to consistently deliver rich video content for Members, internal team members, and the community.   Key Responsibilities Video Production: o Create and develop multimedia (audio/video) content for customer stories, internal company announcements, external promotions on social media, product marketing, recruiting, corporate training and other enterprise-wide projects. o Plan and schedule video shoots, locations, work with talent, and all output for video catalogs and libraries. o Partner in the development, management, and maintenance of the studio environment at RCU, including existing room and future room buildouts. o Plan and perform video post-production tasks, including reviewing footage, participating in editorial decisions, video transcoding, rough cuts, audio adjustment, color correction, and final editing in conjunction with the team. o Manage schedules to ensure projects are completed on time. o Research, analyze, and recommend new software, hardware, tools, systems, and processes to provide high-quality, professional video presentations for broadcast and recording. o Participate in the long-term roadmap of video production and broadcasting processes and tools. o Identify opportunities for video broadcast or recording to further develop messaging or learning with the organization in partnership with business units. o Provide strong conceptual leadership in video. This includes creating fresh new concepts, as well as providing creative oversight to elevate concepts created by other members of the team. o Stay up to date on industry trends, new products and services, security issues, and any other information relevant to recording and broadcast systems. o Develop and maintain administrator guides, briefs, technical guides, project plans, and any other project or system related documentation for systems related to video production. o Manage the vendor relationships for each system, as needed, to ensure up-time and consistent viewer experience. o Recommend improvements in efficiency and effectiveness of studio software and hardware solutions. o Communicate with management on projects, support, and future needs planning, both verbally and in writing. Development and Support: o Collaborate with other creative leads, Training and Public Relations, to ensure content drives Redwood Credit Union’s brand forward and meets stated objectives. o Partner with Marketing and Public Relations to develop layouts, schemes, templates, and assets for video broadcasts and recordings. o Mentor Video Production team members, contributing to their professional growth and development. o Consult with other departments and teams on what technologies are needed to successfully meet their content needs. o Prioritize day according to outstanding work, problem resolution, and scheduled work to maintain schedule according to most important. o Ensure adherence to quality standards defined by management. o Identify and stay current with current broadcast and streaming technologies, platforms, and toolsets. o Train with vendors to support new technology or enhance knowledge of current technology.   Security: o Employ industry security standards on storage and dissemination of data. o Ensure adequate patches and updates are applied to all systems and software. o Respond and report security issues involving hardware and software. o Apply changes as necessary in response to audit items. o Solve outstanding security issues through research and management suggested options.   Other Functions: o Maintain technical proficiencies to support current and planned hardware, software, and network computing needs for change and growth in studio.   Join us and discover why you'll love working at Redwood Credit Union!   ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.   As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.    Why work for Redwood Credit Union? •  21st largest credit union in the U.S. and the largest financial institution based in the North Bay •   Recognized by Newsweek as one of "America's Best Credit Unions 2026" •   Awarded a 5-Star Bauer Rating •  Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026" •   Top Corporate Philanthropists (#24) - San Francisco Business Times •   Voted Best Places to Work in the North Bay 21 years in a row •   World-class Employee Engagement scores •   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate •   Industry leading Net Promoter Scores across the U.S.