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Infrastructure Support Specialist | Automotive & Retail
US · Remote · Full-time · IT
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About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Support Specialist | Automotive & Retail based in the United States.
Join a technology-focused team delivering reliable infrastructure support to automotive and retail businesses across the country. In this fully remote role, you will troubleshoot and resolve complex hardware, software, and network issues to keep customer operations running smoothly. You will support a diverse range of systems, including servers, point-of-sale (POS) equipment, printers, scanners, and network-connected devices across customer sites and hosted data center environments. Working closely with customers, vendors, telecommunications providers, and internal technical teams, you will coordinate solutions and minimize service disruptions. Your ability to combine technical expertise with clear communication and customer-focused service will be essential to success. This opportunity offers a dynamic support environment where you can strengthen your technical skills, contribute to customer satisfaction, and grow your career through continuous learning and professional development.