Staff Machine Learning Engineer (L4)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Staff Machine Learning Engineer (L4) based in India. Role Overview As a Staff Machine Learning Engineer, you will design and build advanced AI/ML capabilities that power intelligent customer engagement and personalized digital experiences. You will help develop systems that enable applications and AI agents to understand customer identities, interaction histories, preferences, and communication contexts. Working at the intersection of applied research, machine learning engineering, and production software, you will turn complex and ambiguous problems into practical, scalable solutions. You will explore state-of-the-art large language models (LLMs), retrieval techniques, AI orchestration, and data-driven personalization to deliver meaningful product innovations. This role offers significant technical ownership, from designing experiments and validating new ideas to deploying enterprise-grade machine learning systems. You will collaborate with a globally distributed team in a fast-paced, remote-first environment that encourages experimentation, technical excellence, and continuous learning.