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Service Coordinator (Pacific Time Zone)

US · Remote · Full-time · Others

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Coordinator (Pacific Time Zone) based in the United States. The Service Coordinator will oversee daily service and installation scheduling, helping ensure efficient operations and exceptional customer experiences across multiple locations nationwide. In this fully remote role, you will coordinate service technicians, manage repair requests, and resolve scheduling challenges to keep work progressing smoothly. You will serve as a key point of contact between customers, field technicians, subcontractors, and management, ensuring clear communication and timely follow-up. From plumbing and installation repairs to work order creation and service documentation, you will help maintain high standards of service quality and operational efficiency. The ideal candidate brings hands-on experience in service dispatching, strong organizational skills, and a customer-focused approach to problem-solving. This opportunity offers a collaborative environment where your coordination skills directly contribute to customer satisfaction and reliable service delivery.