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Senior Member Success Manager, Tokenomics+FinOps+ITAM+FOCUS

US · Remote · Full-time · Support

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Member Success Manager, Tokenomics, FinOps, ITAM & FOCUS based in the United States. Drive member engagement and long-term value across a diverse technology ecosystem focused on technology spending, IT asset management, and the economics of AI. In this senior individual contributor role, you will manage strategic relationships across enterprise organizations and technology vendors, helping members access the programs, communities, and resources that best support their goals. You will combine hands-on operational coordination with strategic account planning to strengthen participation, satisfaction, and retention. Working closely with leadership and cross-functional teams, you will turn member feedback and engagement data into actionable improvements. This opportunity offers the autonomy of a small, fast-moving team alongside the stability and resources of an established global organization. The ideal candidate brings deep community knowledge, strong relationship management skills, and a proactive approach to solving operational challenges.