Customer Service Representative I // Mason OH 45040

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Business                Customer Service Representative I Location                 8990 Duke Drive, Mason OH 45040, USA Division                   Healthcare Contract                 3 Months Work Schedule    M-F 7:00AM - 10:00PM EST (Flexible for any 8hrs; shift) Essential Functions · Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates · Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion · Monitors requests via e-mail for outbound call notifications · Requires proficiency in typing, communication, and customer service · Additional duties as assigned If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590. Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: 678 405 3590 ranadheerm@mindlance .com