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Domino's

Customer Service Rep(02940) - 714 N GILBERT ST

Danville, IL, US · On-site · Full-time

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About the role

Customer Support
Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers. - Answer incoming phone calls and take customer orders accurately - Prepare and make pizzas according to company standards and recipes - Process cash and credit card transactions efficiently - Deliver outstanding customer service, ensuring customer satisfaction - Maintain a clean and organized work environment - Assist with various cleaning tasks as needed - Handle and lift items weighing up to 25 lbs. - Collaborate with team members to ensure smooth operations during busy periods - Address customer inquiries, concerns, and special requests promptly and professionally - Excellent communication skills, both verbal and written - Strong customer service orientation with a friendly and positive attitude - Ability to multitask and work efficiently in a fast-paced environment - Basic computer proficiency for order entry and processing - Flexibility to work weekends, holidays, and various shifts as needed - Detail-oriented with a focus on accuracy in order-taking and food preparation - Problem-solving skills to address customer concerns effectively - Patience and ability to maintain composure under pressure - Physical ability to stand for extended periods and lift up to 25 lbs. - Team player with a willingness to assist colleagues as needed - Prior experience in food service or customer-facing roles is a plus - Knowledge of pizza preparation and the food service industry is beneficial but not required