Project Manager – CRM Transformation Work Package

Engagement Remote: EU or US East Coast Duration: November–March Allocation: Approximately 1.5 days/week, plus limited workshop support Total: Approximately 27 ongoing days + 1.5 workshop support days We are looking for an experienced Project Manager / Delivery Manager to coordinate a specialist consulting work package within a global pharmaceutical CRM transformation. The role will own delivery planning, communication, reporting, resource coordination, and financial control, enabling senior specialists to focus on design quality and business decisions. Key Responsibilities - Own the work package delivery plan, resource calendar, milestones, dependencies, and governance. - Coordinate consulting, client, technology, and supplier teams across markets and time zones. - Prepare weekly status updates, financial forecasts, risks, actions, issues, dependencies, and decisions. - Manage resource planning, time approvals, budget tracking, forecast-to-complete, and scope/change control. - Track deliverable acceptance, staffing continuity, knowledge transfer, and transition readiness. - Coordinate workshops, capture actions and decisions, and follow through on dependencies. - Escalate anticipated timeline, resource, or budget impacts and raise change requests where required. Requirements - 5+ years of experience in project or delivery management, including 2+ years in pharmaceutical or life sciences digital programs. - Experience independently managing a client-facing work package. - Experience participating in at least one multi-market Veeva CRM program, with understanding of Salesforce-based Veeva CRM and Vault CRM transition dependencies. - Proven experience with T&M budgets, resource planning, time approvals, forecasting, and scope/change control. - Experience coordinating client, consulting, and supplier teams across time zones. - Strong experience with project governance, reporting, RAID management, and controlled documentation. - Strong written and verbal English communication skills. Desirable Experience and Skills - 6–9+ years of relevant project or delivery management experience. - Experience coordinating commercial and medical workstreams and global template/local-market delivery models. - PMP, PRINCE2, or comparable qualification. - Agile familiarity and experience with Excel, MS Project, Smartsheet, or Jira. - German or French and consulting supplier-management experience are desirable. Responsibilities and Deliverables - Maintain the delivery plan, resource calendar, and project repository. - Produce weekly status and financial reports. - Maintain risk, dependency, decision, and change logs. - Track deliverable acceptance, budget, resource utilization, and transition readiness. - Support workshop logistics and action tracking. The role manages the assigned work package and does not replace specialist domain expertise or overall program leadership.