Lead, Business Process Management Optimisation & Analysis

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To define needs and the rationale for change, to recommend and design solutions that can deliver  value to Stakeholders.  Identify business opportunities, carry out feasibility studies; develop plans for the expansion of  markets and future development phases. - Identify business opportunities, carry out feasibility studies; develop plans for the expansion  of markets as well as future product development phases. - Write project scopes and functional specifications, estimate project costs, risks and  assumptions.  - Manage timescales and resource requirements for the successful completion of each phase  of development. - Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner. - Evaluating business processes, anticipating requirements, uncovering areas for improvement,  and developing and implementing solutions. - Leading ongoing reviews of business processes and developing optimization strategies. - Identifies and defines tactical operational performance metrics geared towards meeting country  objectives by analysing the existing gaps. - Collaborates with other areas to ensure that best practices and a standard approach is followed. Provides accurate and timeous MIS (from relevant sources) as per the matrix agreed with Centre  (ROA Operations) to enable informed decision. - BSc in Information Technology, Computer Science, Engineering or related field - Professional certification such as Lean Six Sigma (Green /Black Belt), Business Analysis Trainings & Certifications (CBAP) etc. can be an added advantage.Experience: - 5-7years Experience in management of complex operations, ideally within the financial service sector. - Knowledge in process / project management is required. Behavioural Competencies: - Adopting Practical Approaches - Articulating Information - Conveying Self-Confidence - Interacting with People - Interpreting Data - Making DecisionsTechnical Competencies: - Business Process Improvement - Data Integrity - IT Applications - IT Systems