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Manager Language Access & Interpreter Services, Command Center
US · Remote · Full-time · Support
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About the role
Compliance
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager Language Access & Interpreter Services, Command Center based in United States.
This role provides operational and people leadership for a centralized language access and interpreter services command center. You will oversee interpreter scheduling and service delivery while ensuring patients receive timely, high-quality communication support. The position combines healthcare interpreting expertise with team management, workforce coordination, quality improvement, and regulatory compliance. You will work closely with clinical leaders, medical staff, employees, and operational teams to strengthen access for limited-English-proficient and deaf or hard-of-hearing patients. Your leadership will help ensure language services are delivered ethically, consistently, efficiently, and in accordance with healthcare standards. You will also contribute to strategic planning, budgeting, staff development, and continuous improvement across an enterprise-wide language services program. The ideal candidate is an experienced healthcare interpreter and people leader who can remain calm and effective in complex, sensitive, and high-impact situations.