Senior Expert, Data Analytics and Reporting

Join the best bank to work for in Bulgaria* Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that? It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say. Do you want to play a key role in our unique success story? If so, we're looking for a Senior Expert, Data Analytics and Reporting to join our team on our journey to success! What you’ll do: - Responsible for developing and governing all external and internal reports on behalf of CAFC and the Bank - Design, develop, and maintain standardized reports, dashboards, and KPIs, preferably using Power BI - Ensure data accuracy, consistency, and governance across all reporting outputs of the Compliance and Anti-Financial Crime division on a group level - Own the end-to-end analytical and reporting framework for the AFC Prevention Lab, covering operational, management, regulatory, and executive reporting - Ensure compliance with data governance, audit, and regulatory requirements - Design and maintain scalable data models and reusable datasets for reporting and advanced analytics - Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties - Perform data analysis to support strategic and operational decision-making - Define data requirements, source-to-target mappings, develop and optimize SQL queries, Power BI semantic models, measures, dashboards, and analytical products that enable drill-down, trend, cohort, segmentation, and root-cause analysis - Analyse and follow-up on fraud and AML systems to identify trends, behavioural patterns, typologies, emerging risks, control gaps, operational issues, and unusual changes in volumes or outcomes - Perform cross-system reconciliation and issue analysis across source systems, fraud and AML platform, payment and onboarding journeys, case-management tools, and reporting layers - Investigate data anomalies, breaks, missing or delayed feeds, inconsistent classifications, and reporting discrepancies; coordinate root-cause analysis, remediation, and follow-up actions - Create early-warning indicators and analytical monitoring to highlight material deviations, concentration risks, recurring issues, and potential control deterioration - Establish and maintain KPI and KRI catalogues, data dictionaries, reporting standards, dashboard governance, version control, and clear ownership for critical data elements - Automate recurring reporting and data-quality controls where appropriate, reducing manual effort while improving timeliness, reproducibility, and auditability - Present analytical findings as clear business insights, risk narratives where necessary