Quality and Risk Consultant

Joondalup Health Campus in the northern suburbs of Perth, Western Australia. The 722-bed hospital has featured combined public and private services since 1996. In March 2013, the new Joondalup Private Hospital opened next to the existing hospital, within the same campus.  The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.  Shape Clinical Excellence as Our Quality and Risk Consultant (0.5 FTE) Are you a highly skilled medical professional seeking a max term part-time contract role to drive clinical governance and patient safety? We are looking to appoint a dedicated Quality and Risk Consultant to join our esteemed Quality and Risk team. This is a unique opportunity to provide essential medical expertise to our Clinical Governance Unit, reporting directly to the DDMS Quality & Risk, Dr Elissa Poulter. This role offers significant professional development, including comprehensive training and education in complaint management, clinical incident investigation, high-level open disclosure, and leadership. Key Responsibilities: - Clinical Leadership for Serious Adverse Events: Lead investigations for SAC1 and RSR1 events, including interviewing medical staff, chairing Root Cause Analyses, assisting with report drafting, and overseeing recommendation implementation. - High-Level Open Disclosure: Lead sensitive open disclosure processes, presenting at family meetings and incident debriefs, and drafting high-level open disclosure letters to families. - Complaint Oversight: Provide medical oversight for patient complaints, ensuring thorough review and appropriate responses. - Strategic Support: Assist the Director of Medical Services with clinical investigations and service reviews, and support the hospital's Legal Liaison by reviewing medical notes for external legal and government agency requests. - Education and Engagement: Contribute to internal education initiatives and actively participate in departmental Morbidity and Mortality (M&M) meetings. - Quality Improvement: Undertake mortality reviews, maintain associated registries, and lead quality improvement projects across the hospital.About You: We are seeking a medical professional with strong clinical experience and a keen interest in quality improvement, risk management, and patient safety. You will possess excellent communication skills, a meticulous approach to detail, and the ability to navigate complex clinical and legal scenarios with confidence and empathy. Your commitment to high professional standards and continuous learning will be paramount. What’s in it for You: At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: - Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy - Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more - Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts - Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 - Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.Why Join Ramsay: At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: - Australia’s largest private hospital operator, with over 74 sites and 35,000 staff - A values-led workplace where you’ll be supported personally and professionally - A place with flexible, permanent and career-growth opportunities nationwide. - Must provide or complete a National Police Check conducted within the previous 12 months. - According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.  Apply: Ready to feel cared for while you care for others? Apply today. All applications must be lodged online. Applications close: 5th November 2026 Reference number: JR116552  Please Note: Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au. Applications made by recruitment agencies will not be considered.