Bilingual Credit Analyst

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more. We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.   Key responsibilities of the position include: - Support approvers in the analysis of credit files; - Inbound/outbound calls to complete customer files; - Responding to customer calls and emails; - Data entry of customer files; - Credit adjudication (training provided); - Providing superior professional service to valued clients. - Working four days per week from the office, one day from home. - Weekend shifts on rotation, one weekend shift per month.   Position Benefits: - Growing company - Positive environment with 9:30-11:30 am start time to 5:30-7:30 pm shift   The ideal candidate will have the following attributes: - Fluent in both English and French – proficiency assessment will be required - Great Customer service experience - Excellent communication and problem solving skills, quick thinker - Positive individual with very good attention to detail - Must be able to work independently, as well as in a team environment - Punctual, professional and reliable.