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Event Manager, APAC
Loughborough, Leicestershire · On-site · Employee - Full Time · Events
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About the role
Customer Support
Description
You lead the organization of all internal and external events and conferences across our APAC regions, reporting to the Head of Demand Generation.
This encompasses:
- Conferences we attend to promote our products and services per year (virtual and in-person)
- Smaller and larger events hosted by our team per year (including virtual events, webinars, and in-person events on location)
Responsibilities
The Event Manager is responsible for tracking conferences and coordinating event marketing, participant registration, fee payments, local vendor confirmations, speaker management, logistics, budget, and more for in-person events, virtual events, conferences, and webinars. This includes external events (conferences and trade shows) and internal events hosted by Faria.
We expect the event coordinator to follow established event management templates and, over time, improve them. Key responsibilities include:
- Manage end-to-end logistics for webinars, in-person and virtual events, and conferences using ClickUp, Google Sheets, and other tools.
- Moderate virtual events and webinars
- Support the marketing team with event and conference campaigns
- Manage the event email and provide world-class customer service to clients, prospects, and vendors
- Track event and conference data and return on investment in order to analyze the data to inform decisions
- Other duties as assigned
The position works closely with our Sales, Client Experience, Product, and Marketing teams to create successful events.
Requirements
Capabilities & Attributes
- Obsessive attention to detail with top-notch organizational skills
- Exceptional written and oral communication skills
- Ability to learn quickly & execute quickly
- Enjoys engaging with customers and strives to develop strong relationships
- Ability to manage high-stress situations and troubleshoot challenging problems
- Collaborates well with others
Equal Opportunity Employer
We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, disability, or marital status.
Please note: Due to the high volume of applications we receive, we will contact only shortlisted candidates.
WE OFFER
- Competitive salary is based on experience, and performance bonuses are based on KPIs
- Monthly Health & Wellness Allowance
- Support with qualification studies
- Professional Development opportunities
- Unlimited book budget
ABOUT FARIA EDUCATION GROUP
Our vision is simple: reach every learner, inspire every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we are leaders in international education systems and services.
We offer an integrated suite that supports curriculum management, teaching and learning, admissions, and school-to-home communications. Our technology is built to rigorous data protection and security standards, with first-class training and support for modern international schools.
Our portfolio includes ManageBac+, OpenApply, Atlas, SchoolsBuddy, Vectare, and SpotLight.
https://www.faria.org/careers