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AccorHotel

Steward

Ras Al-Khaimah, Ras al Khaimah, AE · On-site · Full-time

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About the role

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Main Duties and Responsibilities:                - To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance. - To perform all duties and tasks in the assigned place of work. - To work in an environment of Team Work and lateral service. - To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor. - To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned. - To strictly adhere to the opening and closing procedures established for the department - To be fully conversant with all services and facilities offered by the hotel. - To perform opening and closing procedures established for the place of work as assigned. - To ensure that the place of work and surrounding area is kept clean and organized at all times. - To have a clear understanding of the HACCP procedures put in place and their purpose. - To monitor operating supplies and reduce spoilage and wastage. - To perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor - To clean and wash dishes according to the established performance standards. - To clean and wash pots, pans and other kitchen utensils according to performance standards. - To empty rubbish bins according to the garbage schedules - To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used. - To ensure that the work area is kept clean and organized at all times. - To exercise careful use of operating supplies in order to reduce spoilage and wastage. - To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. - To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities. - To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. - To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. - To provide friendly, courteous and professional service at all times. - To maintain good working relationships with colleagues and all other departments. - To comply with local legislation as required. - To respond to any changes in the department as dictated by the needs of the hotel. - To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. - To attend training and meetings as and when required. - High School diploma or equivalent. - Prior stewarding experience preferred. - Physical stamina and reliability. - Attention to cleanliness and detail. - Ability to follow instructions Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.