Assistant Manager Outlet

We're looking for a dynamic and results-driven Assistant Manager - Outlet to join our team. In this pivotal role, you'll oversee the daily operations of our outlet while fostering a collaborative, high-performance environment. You'll be responsible for driving sales growth, ensuring exceptional customer experiences, and maintaining operational excellence. This is an excellent opportunity for a detail-oriented leader who is passionate about retail operations and committed to developing talent while achieving ambitious business goals. - Oversee and manage all daily outlet operations, ensuring strict compliance with company policies, procedures, and established standards - Lead, mentor, and develop outlet staff to build a high-performance culture, support career growth, and conduct regular performance reviews - Drive sales performance and revenue targets through strategic planning, team motivation, and implementation of effective promotional campaigns - Monitor and analyze key performance indicators, sales metrics, and operational data to identify opportunities for improvement and optimization - Manage inventory levels, stock rotation, outlet cleanliness, safety standards, and visual merchandising to maintain a premium customer environment - Ensure exceptional customer service standards are consistently met and handle customer complaints with professionalism, empathy, and transparency - Prepare and submit regular reports on outlet performance, sales trends, operational challenges, and strategic recommendations to senior management - Collaborate with cross-functional teams to support company-wide initiatives, strategic objectives, and organizational goals - Handle cash management, reconciliation, and financial accuracy while maintaining compliance with financial protocols - Maintain and optimize point-of-sale (POS) systems and leverage technology to enhance operational efficiency - Diploma or degree in Hospitality, Hotel Management, Food & Beverage Management, or a related field. - 5–7 years of relevant Food & Beverage experience,  - Previous experience in a supervisory or management role within Food & Beverage is required. - Experience managing an outlet, bar, restaurant, lounge, or similar operation is preferred. - Strong knowledge of Food & Beverage service standards and operational procedures. - Good knowledge of HACCP, food safety, hygiene, and sanitation standards. - Experience with beverage cost control, stock management, requisitioning, and inventory procedures. - Experience in staff scheduling, training, coaching, and performance management. - Good computer skills and familiarity with relevant hotel/F&B systems.