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Domino's

Customer Service Rep(01603) - 8814 Gravois

St Louis, MO, US · On-site · Full-time

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About the role

Customer Support
We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction. - Answer incoming phone calls and assist customers with their inquiries - Take and process customer orders accurately and efficiently - Provide product information and recommendations to customers - Handle cash transactions and maintain accurate records - Collaborate with team members to ensure smooth operations - Maintain a clean and organized work environment - Assist with various tasks as needed, including food preparation and cleaning - Lift and move items weighing up to 25 lbs. when required - Contribute to creating a positive customer experience through friendly and professional interactions - Excellent communication skills with a friendly and professional demeanor - Strong customer service orientation and ability to work in a fast-paced environment - Flexibility to work weekends, holidays, and various shifts as needed - Basic computer proficiency for order processing and record-keeping - Ability to multitask and prioritize responsibilities effectively - Problem-solving skills to address customer concerns and find solutions - Capability to follow directions and adhere to company policies and procedures - Physical ability to stand for extended periods and lift up to 25 lbs. - High school diploma or equivalent (preferred) - Previous customer service experience (preferred but not required) - Positive attitude and an easy smile All your information will be kept confidential according to EEO guidelines.