Localization Project Manager

- Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs - Identify/understand project requirements - Manage simple and complex projects: o Placing jobs, setting up jobs; calculating and assigning budgets o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices o Creating purchase orders o Conduct final eye and project delivery upon graduation on regular, special and sample projects o Final check of deliverables against initial instructions o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry - Create and track schedules for individual projects and departments - Log costs, scores, and general job information onto spreadsheets - Create project plans for internal and external use - Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts - Identify and set up linguistic teams - Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists - Manage, create and maintain specific accounts Translation Memory & Glossary - Create and maintain reference material - File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc. - Communicate with clients and attend client calls when required - Analyze client feedback/root cause and drive appropriate actions - Assist, support and manage Compliance Report investigations - Actively participate in the implementation of preventive actions - Actively participate in the creation of immediate corrective and preventive actions - Share knowledge and expertise with internal and external stakeholders - Suggest improvements and innovation for existing processes - Solve technical issues in collaboration with the appropriate support team - Identify root causes and communicate findings to the rest of the team - Handle escalations - Identify and anticipate risks (severity, likelihood, early detection) - Communicate potential failure modes to stakeholder - Act to avoid identified failure modes - Support training trainees (e.g. non-linguistic final eye graduation) - Support trainees, Project Assistants and Project Coordinators managing basic jobs - Liaise with internal Machine Translation team for set-up and training - Utilize internal technology effectively - Aid Project Coordinators and other Project Managers in daily tasks as needed - Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Interview Process - HR Interview => Test => Office Interview Compensation & Benefits - Annual salary (3.8M-4.0M JPY + performance based bonus from the 2nd year) - Full social insurance coverage - Transportation allowance (up to JPY 30,000 per month) Working Hours & Holidays - Monday to Friday, 8 working hours between 9:00 AM and 7:00 PM, plus a 1-hour break - 2 days off per week (weekends and public holidays) - Paid leave (15 days in the first year), birthday leave, bereavement leave, childcare leave, and sick leave Employment Type - Fixed-term contract in the first year (including a 6-month probation period), with the possibility of transitioning to a permanent position from the second year upon mutual agreement - During the contract period, salary, social insurance, and paid leave are equivalent to those of permanent employees Others - Non-smoking office - Office location: Nishi-Shinjuku, Tokyo, Japan - Annual health check-up (once per year) - Free drinks (water, tea, coffee, juice, soup, etc.) and snacks available in the break room - Fresh fruit provided twice a month - Annual volunteer hiking event, as well as seasonal employee engagement events