Customer Service Rep(05395) - 1715 Hwy 78 Suite C

We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support. - Answer and manage incoming customer phone calls in a professional and timely manner - Assist in food preparation, including making pizzas, as needed - Maintain a clean and organized work environment - Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information - Collaborate with team members to ensure smooth operations during peak hours - Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency - Adapt to changing customer needs and business demands with a positive attitude - Document customer interactions and update relevant records in the company's system - Participate in ongoing training to improve product knowledge and customer service skills - Proven experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Proficiency in basic computer skills and data entry - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Flexible schedule with availability to work on weekends - Team player with a positive attitude and willingness to learn - Food handling experience or certification is a plus - High school diploma or equivalent All your information will be kept confidential according to EEO guidelines.