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Phizenix

SAM Pro / SaaS License Management Specialist

Remote (Contract) · Remote · External - Client Requirement

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About the role

REST APIs
We are looking for a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, SaaS license optimization, integrations, and platform development. Key Responsibilities - Normalize and rationalize 18K+ software models, distinguishing applications from IT components. - Manage software entitlements, identify unused licenses, and drive license reclamation and cost savings. - Configure ServiceNow SaaS License Management and determine which SaaS applications should be tracked. - Build web gateway, SSO, and expense-data integrations to feed usage data into SaaS License Management. - Develop scheduled data feeds to the portfolio platform, replacing manual REST-based data pulls. - Implement application attributes such as criticality, purpose, and data classification. - Configure owner attestation and promotion workflows. - Build and maintain CMDB Health dashboards and reporting. - Partner with stakeholders to improve software governance, data quality, and license optimization. Required Skills - Hands-on experience with ServiceNow SAM Pro / Software Asset Management and SaaS License Management. - Experience with software model normalization, entitlements, license reclamation, and SaaS application tracking. - ServiceNow platform development and integration experience. - Strong knowledge of IntegrationHub, REST/Table API, and Flow Designer. - Experience building integrations and scheduled data feeds. - CIS-SAM certification preferred/strongly desired. - CSA (Certified System Administrator) certification preferred.