Accounts Receivable Specialist

Since 1982, Lincoln Orthopedic Physical Therapy has been a trusted provider of outpatient orthopedic physical therapy services in the Lincoln community. Our reputation is built on exceptional patient care, clinical excellence, and a commitment to helping people return to the activities they love. Behind every successful patient experience is a dedicated administrative team that ensures accurate billing, timely reimbursement, and outstanding customer service. This is an onsite position and requires working from the clinic daily. Remote work is not available. - Competitive compensation - Excellent benefits package including 401k, health, dental, and generous paid time off - Multiple opportunities for professional development, specialization, and leadership - Employee discount plans - Employee Assistance Program (EAP) - Investment from a company that wants you to succeed and thrive - A collaborative, supportive, family-friendly work environment - The opportunity to work alongside highly skilled clinicians and an exceptional support team - A company culture focused on investing in its people and celebrating success As an Accounts Receivable Specialist, you'll play a key role in ensuring the financial health of our practice by managing the billing and reimbursement process from claim submission through payment resolution. The ideal candidate is detail-oriented, organized, and committed to providing excellent service to both patients and insurance partners. - Submit accurate and timely insurance claims for physical therapy services. - Review and resolve claim edits, denials, rejections, and unpaid balances. - Follow up with insurance carriers to ensure prompt reimbursement and appeal denied claims when appropriate. - Verify insurance eligibility, benefits, and authorization requirements. - Post insurance and patient payments accurately and reconcile payment discrepancies. - Process patient account adjustments, refunds, and payment arrangements as needed. - Research and resolve billing inquiries from patients, providers, and insurance companies. - Maintain accurate patient account documentation within the practice management system. - Monitor accounts receivable aging and proactively work outstanding balances. - Ensure compliance with payer guidelines, HIPAA regulations, and billing best practices. - Collaborate with front office staff and clinical teams to improve billing accuracy and reimbursement efficiency. - Stay current on insurance regulations, payer policies, and medical billing and coding requirements to ensure compliance. - High school diploma or equivalent required; Associate's degree preferred. - 1-2 years of medical billing, accounts receivable, or healthcare revenue cycle experience preferred. - Experience working with commercial insurance, Medicare, Medicaid, and workers' compensation claims. - Knowledge of CPT, ICD-10, medical terminology, and insurance reimbursement processes. - Experience with insurance verification, claim submission, payment posting, and denial management. - Strong attention to detail and ability to work independently - Excellent communication and customer service skills - Proficiency with Microsoft Office and medical billing software (Waystar, Japari, or similar systems preferred). The ideal candidate is someone who: - Enjoys solving problems and investigating complex billing issues. - Takes pride in accuracy and attention to detail. - Communicates professionally and compassionately with patients and insurance representatives. - Is self-motivated and able to manage priorities independently. - Thrives in a collaborative team environment. - Is committed to continuous learning and process improvement.If you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join LOPT and become part of a team dedicated to helping our patients move better, feel better, and live better.