Security Risk and SOC Responsible

As a Security Risk and SOC Responsible, your main focus will be Develop, implement and maintain risk-based security and compliance strategies, connected to company policies, global standards, country legislation and sales market risk landscape. This on-site role reports into our Security Risk Manager and is based out of our New Jersey Support Office. A Day in the Life SOC Operational Leadership: Oversee and lead the SOC team to ensure continuous monitoring and effective response to security incidents across H&M Group in the U.S. market, operating 24/7 and drive performance by providing feedback, recognition, and coaching. Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* - Ambassador towards the stores and area teams for the security department, services, standards and requirements - Support a flexible portfolio of locations (typically 50–70), with scope adjusted based on evolving business needs - Develop and lead a resilient crisis management strategy and framework for the Sales Market to prepare for, respond to, and manage crises that could affect our people, reputation, and business operations - Regularly review threat landscape, assess their impact, and create/train crisis response plans - Represent the Security function within company’s Business Continuity framework - Provide security expertise and support for special events such as high-profile company events, meetings, and designer events. - Work closely with policy owners (CoE/WB, H&S, Travel H&S, LP) and provide feedback on identify risks and gaps - Oversee risk management and compliance processes in alignment with global and local standards, ensuring effective crisis,  risk, and incident handling for all security service areas - Set expectations and deliver on internal control activities, frameworks, investigations and audit plans - Conduct risk assessments and store security audits, ensuring compliance with internal policies - Ensure accurate reporting of all audit and internal control outcomes through global tools and communicate findings to relevant stakeholders - Regularly review results, identify and respond to compliance gaps or vulnerabilities and collaborate with relevant functions to establish corrective action plans, update procedures and enhance guidelines - Support and reinforce a strong health and safety culture across all areas of the business - Plan policy awareness campaigns, support in implementing control measures and deliver trainings (H&S, LP, CoE, etc.) - Monitor KPIs, analyze trends and recommend actions - Leverage technical knowledge of security systems to assess compliance with Green Security Standards - Support the execution of loss prevention strategies to reduce shrinkage - Participate in fraudulent investigations - Serve as a key business partner to the SM Security Manager, fostering a high-performing culture within the team and sales market - Promote a data and risk-based approach and culture within the team and across the sales market - Coordinate stakeholders and plan activities for a successful Yearly Stock take process (including vendor and tech readiness, training sessions and analysis steps) - Support crisis management and incident response in SOC, including monitoring, coordination, and communication for security events and investigations - Conduct real-time monitoring of news, systems, and security tools to proactively identify and respond to risks - Analyze data, identify trends, and drive continuous improvement through post-incident reviews and enhanced processes - Collaborate with internal teams, law enforcement, and external partners to strengthen security operations and response - Lead SOC operations, including training, staff scheduling, technology/vendor management, and overall effectiveness of the function - Manage the end-to-end lifecycle of security work orders, from request intake and approval through completion and closeout - Oversee invoice processing for security services, ensuring accuracy, proper documentation, and alignment with agreed scope and rates - Track and reconcile work orders and invoices, identifying discrepancies, ensuring timely payments, and maintaining clear audit trails - Support ad hoc security responsibilities, including inventory processes, investigations, store audits or other related tasks.  Who You Are: - Bachelor’s degree in Security Management, Risk Management, Business Administration or related discipline. - Minimum of 3 years’ experience in a security, risk or compliance-related role. - Experience in retail, distribution or multi-site environments - Strong understanding of auditing, compliance and risk assessment methodologies - Familiarity with information security frameworks (e.g., PCI DSS) and loss prevention systems - Analytical mindset with a continuous improvement approach - Knowledge of security systems, audit tools, loss prevention and risk management techniques - Proactive problem solver with strong organizational skills - Effective communicator, capable of influencing and engaging across all levels of the business - High ethical standards with a strong sense of accountability - Fluent in English; other languages are an advantage. Why You’ll Love Working at H&M - We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability - We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years - You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues - We are an inclusive company where you’re encouraged to be yourself at work - You will have access to a large global talent community, where career growth and aspirations have no limits - We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community - You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS  Compensation: $88,800 *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. Job Status: Salary, Exempt