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Keep Playing Kids Internship - JAM Sports Toronto

Toronto, Ontario · On-site · Internship (Ontario) · Operations - Sports

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About the role

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JAM is your one-stop shop for all things PLAY! Whether you're looking to find sports leagues across North America, or book a hilarious corporate team-building event, JAM does it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before!        Candidates must be a great fit with the JAM Core Values:    - Chase the Vision  - Deliver What You Promise  - Take Pride in What You Do  - Get Shit Done  - Treat Everyone Like Your Best Friend  - Find a Better Way    JOB DESCRIPTION    Our JAM Associates are an essential ingredient to the success of our leagues and initiatives. They go above and beyond each day to help ensure we are pushing toward our vision of 1 million people playing with JAM. You will be working closely with different JAM departments including Keep Playing Kids, Operations and Customer Experience   - Creation of lesson plans for Keep Playing Kids sessions - Assist with day-to-day logistics of weekly Keep Playing Kids programs (Connecting with coaches, equipment prep/ drop off etc.) - Retention of current players with exceptional customer service (via email, phone and in-person).   - Sales of leagues/programs to individuals and captains. Finding creative ways to fill empty space.  - Assisting with general Player Experience tasks/out reach  - Execution of Keep Playing Kids programs/leagues/events, ensuring all games run smoothly and efficiently.    - Assisting with equipment and part-time staff.    - Helping solve discipline issues that may arise during game play.  - Dealing with league issues and venue cancellations (following up with players, reschedule games etc.)     QUALIFICATIONS      High Energy    - Extremely upbeat and positive!   - Willingness to approach and chat with our vendors, facility partners etc. and maintain positive relationships with all contacts.   Details, Details, Details    - Taking care of the little details first makes putting on a big show easy!   - Must have incredible attention to detail and be a quick learner!    Go Getter    - Be confident and motivated to call on and/or meet/work/deal with players, head office staff, and facility staff.   - Hardworking attitude. You are known for taking initiative.   Think Outside the Box Mentality    - We’re not looking for mediocre and old-school here. We want someone who has fresh ideas, can work on their own without being micromanaged, and is good at developing and maintaining relationships with our venue partners   Perfectly Seasoned    - We are looking for someone who has past experience in customer service.   Well Spoken & Written    - You will need to be able to clearly articulate and communicate with the team on a day to day basis.    - Will need to be comfortable with speaking in front of a group. - Knowledge of a wide variety of sports rules and formats is an asset!   Quick On Your Feet    - Confidence in your ability to take control of a situation with a flair for being resourceful.   - Strengths in planning,  decision making, and creative problem solving.     ADDITIONAL REQUIREMENTS  - Valid G Driver's license is mandatory   - Currently enrolled in a post-secondary college/university program requiring a placement to be completed to graduate  - Experience working with children considered an asset - Ability to pass a background check and meet any other requirements mandatory to work with children.   UNIQUE WORKING HOURS  - This will not be a typical 9am-5pm placement.   - There will be opportunity for some evening work (post 5pm), dependent on department needs    COMPENSATION    - Unpaid Internship in line with current school program  - Complimentary league play  - Access to a company vehicle for work related tasks    So, if you're keen to work-PLAY, then apply today! This is your chance to join a team where every day is a game day.      Application deadline is Wednesday, July 31st at 10:00am   JAM Is For Everyone.   We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, colour, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.