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Domino's

Customer Service Rep(02971) - 12545 State Rd 143 Space A

Highland, IL, US · On-site · Full-time

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About the role

Customer Support
Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas. - Answer incoming phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and credit card transactions with precision - Provide outstanding customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment, adhering to food safety standards - Collaborate with team members to ensure smooth operations during busy periods - Assist with various cleaning tasks to uphold store cleanliness - Handle multiple tasks simultaneously in a fast-paced environment - Lift and move items weighing up to 25 lbs as needed - Excellent customer service skills with a friendly and professional demeanor - Strong communication abilities, particularly in phone interactions - Basic math skills for handling cash transactions - Ability to follow directions and adhere to company procedures - Physical capability to stand for extended periods and lift up to 25 lbs - Flexibility to work weekends, holidays, and various shifts as needed - Multitasking skills to manage multiple orders and tasks efficiently - Team player attitude with a willingness to support colleagues - Attention to detail in order preparation and customer interactions - Basic computer skills for operating ordering systems - Food service experience is a plus, but not required - High school diploma or equivalent preferred - Must be able to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines.