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Domino's

Customer Service Rep(02931) - 1900 North Belt East

Belleville, IL, US · On-site · Full-time

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About the role

Customer Support
Join our dynamic team at Domino's Pizza in Belleville, United States, as a Customer Service Representative! We're looking for friendly, customer-focused individuals to deliver exceptional service and support our busy restaurant operations. - Answer incoming phone calls and take customer orders accurately and efficiently - Prepare and make pizzas according to company standards and customer specifications - Process cash and credit card transactions with precision - Provide outstanding customer service, addressing inquiries and resolving issues promptly - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth restaurant operations - Assist with various tasks as needed, including cleaning and restocking supplies - Handle multiple responsibilities simultaneously in a fast-paced setting - Lift and move items weighing up to 25 lbs. as required - Excellent customer service skills with a friendly and empathetic demeanor - Strong communication abilities, both verbal and written - Proficiency in multitasking and working efficiently under pressure - Basic math skills for accurate cash handling and order processing - Physical stamina to stand for extended periods and lift up to 25 lbs. - Flexibility to work weekends, holidays, and various shifts as needed - Ability to follow directions and adhere to company policies and procedures - Strong attention to detail to ensure order accuracy and customer satisfaction - Team player mentality with a willingness to support colleagues - Previous customer service experience is preferred but not required - High school diploma or equivalent (preferred)