Law Enforcement Liaison Officer

JOB DESCRIPTION – Law Enforcement Liaison Officer Sector: Financial Services Location: Lagos, Nigeria Department: Risk & Compliance Reports To: Chief Risk Officer Experience: 2–4 years relevant experience ABOUT PAGA Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses – Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com). Paga has three licenses with the Central Bank of Nigeria – mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond. ABOUT THE ROLE The Law Enforcement Liaison Officer serves as the primary point of contact between the organization and key external stakeholders, including government agencies, law enforcement agencies, regulatory bodies, and business partners. The role focuses on facilitating communication, ensuring compliance with regulatory requirements, and supporting smooth operational processes. The ideal candidate will drive strong engagement with key law enforcement agencies, while also maintaining relationships with other bodies such as NDIC, NCC, and EFCC. The Liaison Officer will manage ongoing Law Enforcement interactions and act as the organization’s consistent representative at the law enforcement agencies. Key Responsibilities - Manage and maintain key engagements/interactions and relationships with Law enforcement agencies and other regulators - Manage and maintain key engagements/interactions and relationships with EFCC, NPF and other law enforcement agencies. - Ensure compliance with requests set by all concerned Law enforcement agencies - Maintain relationships with new and existing external clients - Act as the link between the organization and external stakeholders (Law enforcement agencies). - Manage and maintain relationships with key government and Law enforcement agencies. - Ensure timely processing of documentation, approvals, and permits. - Monitor and ensure compliance with regulatory requirements and policies. - Follow up on submissions, requests, and approvals to avoid delays in operations. - Provide updates and reports on Law enforcement interactions and status of key activities. - Support internal teams by coordinating external engagements and communications. - Identify and resolve issues related to external processes or compliance requirements. Key Competencies - Strong communication and interpersonal skills - Relationship management and stakeholder engagement - High level of organization and attention to detail - Problem-solving and follow-through ability - Ability to work under pressure and manage multiple priorities Requirements - Bachelor’s degree in public administration, law, or related field - 2–4 years’ experience in a liaison, regulatory, law enforcement or administrative role - Experience working with government or regulatory agencies is an advantage - Good understanding of compliance and documentation processes - Proficiency in Microsoft Office tools - Strong written and verbal communication skills - Experience in financial services, or regulated industries - Prior experience managing regulatory submissions or permits - Must have completed NYSC.   Click on this link https://paga.bamboohr.com/jobs/ to apply for this job. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.