Deputy General Manager

Job Title: Deputy General Manager Location: London, Central London Contract Type: Full-time, permanent (40 working weeks) Salary: £35,000 per annum Why Join us? - 28 days holiday (including bank holidays) - 3 volunteering days to give back to causes you care about - 24 weeks enhanced maternity leave - Bespoke training & development opportunities - Pension & life insurance - Discounts on high street brands, cinema & holidays via the Perkbox App - Wellbeing hub & access to employee assistance programme - Free meals while at work - Career development & HIT Apprenticeships for all experience levelsWe are seeking a confident and committed Assistant General Manager to support the effective day-to-day running of a high-quality catering operation in London. Working closely with the General Manager, you’ll play a key role in operational delivery, team leadership, and ensuring consistently high standards of food quality, service, and customer experience. This is a hands-on, customer-focused position, ideal for someone passionate about hospitality, fresh food, and developing high-performing teams. You will be joining WSH Group, one of the UK’s leading food service and hospitality businesses, known for delivering exceptional catering and customer experiences across a diverse portfolio of sectors. Our people are passionate about food, service excellence, and creating memorable experiences for every customer. - Support the General Manager in overseeing day-to-day catering operations, ensuring a high-quality and consistent service. - Lead by example in delivering excellent food standards and customer experience. - Supervise and motivate catering teams to perform efficiently and with pride. - Help manage stock, ordering, and supplier relationships in line with budgetary targets. - Maintain high standards of food safety, hygiene, and compliance with all relevant policies. - Assist in planning and executing hospitality events and term-time functions. - Deputise in the absence of the General Manager, taking ownership of operations and client communications.   - Thorough understanding of the event and meeting management process – conception to completion - Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure - Meticulous organizational abilities; high attention to detail - Concise and effective verbal and written communication - Ability to adapt to challenges and opportunities with a solution-oriented perspective - Excellent strategic thinking and critical reasoning skills - Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble