Senior Technical Success Manager, Emerging Enterprise

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Success Manager, Emerging Enterprise based in the United States. This role owns customer deployment, adoption, and long-term value realization across a portfolio of emerging enterprise accounts. You’ll guide customers from presales and implementation through adoption, renewal, and expansion, ensuring they achieve measurable business outcomes. The position combines technical fluency, strategic customer management, project delivery, and commercial partnership. You’ll work closely with data and technical stakeholders, helping customers establish strong data foundations, instrumentation, taxonomy, and AI-enabled workflows. With a portfolio of approximately 40–50 accounts, you’ll use data and AI-driven signals to prioritize opportunities, manage risk, and accelerate customer success. You’ll also influence executive stakeholders by connecting platform adoption to business impact and growth. This is an execution-focused environment for an independent, outcome-driven professional who thrives on ambiguity and continuous improvement.