Lead Product Manager Customer Experience - EPIC EMR Integrations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager Customer Experience - EPIC EMR Integrations based in United States. This is a senior product leadership role focused on transforming customer experiences through enterprise EMR integrations, with a primary focus on Epic. You will define multi-year product strategy and guide investments that embed genetic testing into clinical workflows in intuitive, scalable, and clinically meaningful ways. The role spans product strategy, customer experience, interoperability, workflow transformation, portfolio planning, and measurable business outcomes. You will partner closely with Product, Engineering, Clinical, Commercial, Operations, Customer Success, and executive stakeholders to turn complex needs into high-value solutions. A significant part of the role involves shaping interoperability capabilities across HL7, FHIR, APIs, discrete data exchange, and broader EMR ecosystems. You will also engage directly with strategic customers, clinicians, and health systems to understand challenges and influence future product direction. As a hands-on product leader and mentor, you will strengthen product management practices while driving meaningful improvements in adoption, efficiency, customer satisfaction, and clinical workflows.