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Bilingual CX Specialist (French)

US · Remote · Full-time · Support

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About the role

French
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual CX Specialist (French) based in the United States. This role is designed for a customer-focused professional who can support customers with confidence in both English and French. You’ll contribute to a high-quality customer experience by communicating clearly, thoughtfully, and efficiently across customer interactions. The position offers an opportunity to work in a technology-driven environment serving a broad and diverse customer base. Strong communication, empathy, and problem-solving skills will be essential to understanding customer needs and delivering effective support. You’ll help create an accessible and positive experience for customers while representing the organization with professionalism. The role is well suited to someone who enjoys helping people, resolving issues, and working in a flexible, collaborative environment. Remote, flex, and in-office work options may be available depending on role and location requirements.