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Netwealth

Product Manager, AI

Melbourne Office · Hybrid · FullTime · Information Technology

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About the role

LLMsProduct ManagementJiraConfluenceStakeholder ManagementOKRsCompliance
About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses. Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact. But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful. If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth. THE OPPORTUNITY As the Product Manager for Agent Intelligence, you'll own the roadmap and direction for a growing portfolio that currently includes Enterprise Intelligence and Adviser Search, while helping establish reusable foundations for future agentic solutions. You'll define the knowledge and ontology models that agentic capabilities reason over, determine how users consume intelligence, and establish the evidence required for capabilities to operate with increasing autonomy. Working alongside engineers and technical specialists, you'll make informed product decisions across retrieval, grounding, orchestration and governed AI delivery without needing to be hands on yourself. Success will come from balancing innovation with governance, helping teams move quickly while ensuring intelligent systems remain transparent, trusted and fit for purpose. WHAT YOU'LL BE DOING - Owning and evolving the roadmap for Agent Intelligence products and capabilities - Leading discovery, problem definition and prioritisation to ensure focus remains on the highest value opportunities - Designing and maintaining knowledge models, ontologies and semantic structures that can be reused across multiple capabilities - Partnering with engineers on product trade offs relating to retrieval, grounding, orchestration and agent design - Defining and governing autonomy levels for agentic capabilities, ensuring decisions are evidence based and reversible - Establishing clear product metrics, OKRs and adoption measures to demonstrate business value - Working closely with Architecture, Risk, Compliance and Data Governance teams to ensure governance stays ahead of delivery - Supporting teams across the organisation to safely build on shared agentic foundations - Representing the product portfolio with senior stakeholders and contributing to Netwealth's product practice ABOUT YOU You'll be an experienced Product Manager with a technical background and a track record of delivering data, platform or AI products that create meaningful business outcomes. You'll bring strong commercial judgement, enjoy solving complex problems, and be comfortable operating in an emerging space where the answers aren't always obvious. You'll also have: - Experience in information architecture, ontology design, taxonomy development, knowledge modelling or semantic layer design - Practical understanding of LLM based systems, including retrieval, grounding, agent orchestration, tool use and evaluation - Strong product management capability across discovery, delivery, measurement and continuous improvement - Exposure to cloud platforms, data engineering, analytics and modern data environments - Understanding of governance, privacy, risk and entitlement controls within regulated environments - Exceptional stakeholder management and communication skills - Experience using tools such as Jira, Confluence and Miro Life At Netwealth At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we. We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here. Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier. We offer benefits designed for your wellbeing and personal development, including; - Family-friendly support: Paid parental leave and a fully funded school holiday program - Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services - A vibrant culture: social events, trivia nights, and corporate sports - Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group - Community Impact: Paid volunteering and our Netwealth Impact Group We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work. If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much. Need adjustments during the recruitment process? Contact us at [email protected] Apply now and help us shape a brighter financial future!