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Loan Servicing Manager

US · Remote · Full-time · Others

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Loan Servicing Manager based in United States. This role leads the end-to-end loan servicing function, ensuring accuracy, efficiency, compliance, and a seamless borrower experience from onboarding through payoff. You will oversee servicing operations, payment processing, escrow management, controls, and performance metrics while identifying opportunities to improve processes and scale operations. The position combines operational leadership with hands-on problem solving in a high-volume, fast-paced environment. You will coach and develop a high-performing team while using data and technology to drive continuous improvement. Strong cross-functional collaboration will be essential to resolving complex issues and strengthening servicing practices. This is an opportunity to contribute to a purpose-driven financial environment where responsible banking, transparency, and positive impact are central to the work.